EASiHub Acceptable Use Policy

Document Type: Tier 2C - Community (Binding)
Effective Date: January 15, 2025
Last Updated: January 15, 2025 Version: 1.1
Binding Status: Contractual Terms
Quick Links: Master Terms | Community Guidelines | AI Services Guide | Legal Change Log

Executive Summary

This Acceptable Use Policy establishes binding behavioral standards, usage restrictions, and enforcement procedures for all EASiHub platforms and services. This policy supplements our Master Terms of Service and has contractual force as part of your agreement with us.

Key Points:

• Platform facilitator model with user-to-user content responsibility
• Comprehensive IP protection through user responsibility and notice-takedown
• AI usage guidelines with professional oversight requirements
• Progressive enforcement with educational approach
• Safe harbor protections through good-faith moderation

Integration: This AUP works with our Community Guidelines for content standards and our AI Services Guide for detailed AI usage requirements.

1. Definitions

"User-Generated Content" (UGC) means all content created, uploaded, posted, or shared by users across EASiHub platforms.

"Professional Content" means content related to enterprise applications, technical implementations, professional services, or industry expertise.

"Prohibited Content" means content that violates this AUP, applicable laws, or professional standards.

"Notice and Takedown" means procedures for reporting violations and EASiHub's response to properly submitted notices.

"Good Faith Moderation" means EASiHub's reasonable efforts to enforce community standards while maintaining safe harbor protections.

"AI-Generated Content" means content created or enhanced using artificial intelligence features provided by EASiHub or third-party services.

2. Platform Role and Safe Harbor Framework

2.1 Technology Platform Provider

EASiHub operates as an interactive computer service providing forums and platforms for third-party content. We facilitate user connections and content sharing but do not control, edit, or pre-approve user content.

Platform Facilitator Role:

• Technology infrastructure for user communications and content sharing
• Tools and features for professional networking and knowledge sharing
• Payment processing facilitation for professional services
• AI-enhanced search, matching, and content organization tools
• Community moderation tools and violation reporting mechanisms

2.2 Safe Harbor Protection Framework

Section 230 Safe Harbor Compliance:

• Good-faith moderation of user-generated content according to community standards
• User-to-user content responsibility with platform facilitation only
• Voluntary moderation actions to maintain professional community standards
• No editorial control or content creation by EASiHub
• User empowerment through reporting tools and community self-governance

DMCA Safe Harbor Maintenance:

• Designated DMCA agent for copyright infringement notices (dmca@easihub.com)
• Notice and takedown procedures for copyright violations
• Repeat infringer policy and account termination procedures
• No pre-screening of content with response to proper legal notices
• Copyright owner responsibility for monitoring and enforcement

Educational Safe Harbor Integration:

• Educational and informational content sharing for professional development
• Fair use commentary on enterprise software and professional practices
• Peer-to-peer knowledge sharing and professional discussion facilitation
• Vendor-independent educational content and professional development resources

Risk Countermeasure: Safe harbor protections maintained through proper platform facilitator posture and good-faith moderation procedures.

3. User Content Responsibility Framework

3.1 User Responsibility for All Content

Primary User Obligation: Users are solely responsible for all content they create, upload, post, or share on EASiHub platforms. This includes ensuring proper authorization, accuracy, legality, and compliance with professional standards.

Content Authorization Requirements:

• Verify legal right to share all posted content including text, code, documents, images, and links
• Obtain proper authorization before sharing proprietary, confidential, or copyrighted materials
• Respect intellectual property rights including copyrights, patents, trademarks, and trade secrets
• Comply with professional confidentiality obligations and non-disclosure agreements
• Ensure client consent before sharing client-related information or implementations

Due Diligence Standards:

• Review all content for potential legal, professional, or ethical violations before posting
• Maintain documentation of authorization for potentially sensitive content
• Verify accuracy of technical information and professional recommendations before sharing
• Consider professional liability implications of advice, recommendations, or technical guidance
• Respect vendor intellectual property while maintaining educational fair use protections

3.2 Intellectual Property Protection Framework

CRITICAL USER RESPONSIBILITY: Users must ensure proper intellectual property rights before posting content. EASiHub relies on user responsibility and proper legal notices for IP protection due to content volume and resource constraints.

Prohibited Intellectual Property Violations:

• Copyrighted Material: Uploading copyrighted code, documentation, training materials, or content without authorization
• Proprietary Code Sharing: Posting proprietary source code, configurations, or implementations without proper rights
• Vendor Training Materials: Distributing certification content, training materials, or proprietary vendor documentation
• Trademark Violations: Using vendor trademarks, logos, or branded materials beyond fair use educational commentary
• Trade Secret Disclosure: Sharing confidential methods, algorithms, or proprietary business processes
• Patent-Protected Content: Detailed implementations of patent-protected methods without authorization

Professional Confidentiality Protection:

• Client Confidential Information: No sharing of confidential client data, configurations, or proprietary business information
• NDA Compliance: Strict compliance with non-disclosure agreements and professional confidentiality obligations
• Customer-Specific Details: No posting of customer-specific implementation details or system architectures
• Internal Communications: No sharing of internal vendor communications or restricted partner information
• Beta and Pre-Release Content: No distribution of beta software, pre-release information, or confidential roadmaps

Enterprise Software IP Compliance:

• Proprietary Configurations: No sharing of proprietary SAP, Oracle, Salesforce, Microsoft, Workday, ServiceNow configurations without authorization
• Custom Implementation Code: No distribution of customer-specific implementation code or confidential architectures
• License Circumvention: No posting of methods to circumvent vendor licensing or activation mechanisms
• Partner Agreement Compliance: Compliance with vendor partner agreements and certification program confidentiality
• Restricted Access Content: No sharing of content from restricted partner portals or confidential vendor resources

Risk Countermeasure: User responsibility allocation with notice-takedown procedures protects EASiHub from IP liability while maintaining educational safe harbors.

4. Notice and Takedown Framework

4.1 User Reporting Mechanism

Community-Based Reporting: EASiHub relies primarily on community reporting to identify violations due to content volume and resource limitations. Users play a critical role in maintaining community standards.

Reporting Procedures:

• Content Reporting Tools: Easily accessible reporting mechanisms on all user content
• Professional Peer Review: Community members encouraged to report professional standards violations
• IP Owner Responsibility: Content owners responsible for monitoring and reporting intellectual property violations
• Anonymous Reporting Options: Secure anonymous reporting for sensitive violations
• Detailed Violation Reports: Specific violation descriptions with relevant policy sections referenced

Response Procedures:

• Proper Notice Response: Investigation and response to properly submitted violation notices
• DMCA Compliance: Copyright violations handled through formal DMCA notice-and-takedown procedures
• Good Faith Review: Good faith review of reported violations with appropriate community standards enforcement
• Professional Standards Review: Professional misconduct reports reviewed according to professional standards framework
• Escalation Procedures: Clear escalation procedures for complex or repeat violations

4.2 DMCA Copyright Protection

Designated DMCA Agent: dmca@easihub.com Copyright Office Registration: [Agent registration details per 17 USC 512]

DMCA Notice Requirements:

• Physical or electronic signature of copyright owner or authorized representative
• Identification of copyrighted work claimed to be infringed
• Identification of infringing material and location on EASiHub platforms
• Contact information including address, telephone, and email
• Good faith statement that use is not authorized by copyright owner
• Statement of accuracy and authority under penalty of perjury

Response Procedures:

• Prompt removal or disable access to infringing material upon proper notice
• User notification of takedown action and counter-notice procedures
• Repeat infringer policy with account termination for multiple violations
• Counter-notice procedures for users who believe content was wrongly removed
• Restoration procedures following proper counter-notice when no court action filed

Risk Countermeasure: DMCA safe harbor maintained through registered agent, proper procedures, and repeat infringer policy.

5. AI Usage Standards and Restrictions

5.1 AI Feature Usage Guidelines

AI Tool Responsibility: Users remain fully responsible for all AI-assisted content and professional services. AI features provide suggestions only and do not create professional advisory relationships with EASiHub.

Mandatory AI Content Review:

• Human Oversight Required: Professional review and validation of all AI outputs before professional use
• Independent Verification: All AI suggestions must be independently verified through appropriate professional channels
• Professional Judgment: Professional expertise and judgment must override AI recommendations in all cases
• Quality Assurance: Professional quality standards apply to all work products regardless of AI assistance level
• Client Disclosure: Appropriate disclosure to clients about AI assistance when material to professional engagement

AI Content Attribution Requirements:

• Clear AI Labeling: AI-generated or AI-enhanced content must be appropriately labeled when shared
• Attribution Standards: Clear distinction between human expertise and AI-generated suggestions in professional contexts
• Transparency Requirements: Transparent disclosure of AI assistance in professional service descriptions and client communications
• Educational Context: Proper attribution when AI tools are used for educational content creation or enhancement
• Professional Standards Compliance: Compliance with professional ethics rules regarding AI assistance disclosure

5.2 Prohibited AI Uses

AI Content Misrepresentation:

• False Expertise Claims: Misrepresenting AI-generated content as original human expertise or professional experience
• Credential Fraud: Using AI to create fraudulent professional credentials, certifications, or experience claims
• Professional Impersonation: Using AI to impersonate other professionals or create false professional identities
• Fake Testimonials: Generating fake client testimonials, project descriptions, or professional references using AI
• Proprietary Methodology Claims: Claiming AI-generated solutions as proprietary methodologies or original insights

Harmful AI Applications:

• Discrimination and Harassment: Using AI for harassment, discrimination, or creating hostile professional environments
• Bias Amplification: Generating discriminatory content or biased professional recommendations through AI tools
• Third-Party Personal Data: You may not input third-party personal data into prompts or uploads without a lawful basis and that person's permission
• Security Circumvention: Using AI to circumvent platform security measures or violate terms of service
• Professional Ethics Violations: Using AI in ways that violate professional licensing requirements or ethical standards

AI Service Abuse:

• AI-Generated Spam: No AI-generated spam, fake reviews, undisclosed synthetic endorsements, or manipulative content
• Provider Terms Violations: Violating terms of service of AI providers (OpenAI, Anthropic, Google AI, Microsoft AI) through platform usage
• Usage Restrictions Circumvention: Circumventing AI service limitations, content policies, or usage restrictions
• Commercial License Violations: Using AI services for commercial purposes that violate provider licensing terms
• System Manipulation: Engaging in prompt injection, jailbreaking, or other AI system manipulation attempts

Risk Countermeasure: AI usage restrictions prevent AI-related liability while preserving beneficial AI features for professional development.

6. Security and Platform Protection

6.1 Platform Security Standards

Prohibited Security Violations:

• System Exploitation: Hacking attempts, unauthorized access, or circumventing security measures
• Anti-Scraping and Rate Limits: No automated collection (scraping, crawling, bulk export) except via our published APIs within documented rate limits; no evasion of rate-limits or technical controls
• Account Compromise: Attempting unauthorized access to other users' accounts or private information
• Malicious Code: Introducing malware, viruses, or other malicious code to platform systems
• Technical Circumvention: Reverse engineering platform technology or discovering proprietary algorithms through unauthorized means

Account Integrity Requirements:

• Single Account Policy: Maintain one account per user; multiple accounts prohibited except with explicit authorization
• Identity Accuracy: Provide accurate identity information and maintain current professional qualifications
• Credential Security: Protect account credentials and report suspected security incidents promptly
• Authorization Compliance: Use only authorized access methods and respect platform feature limitations
• Professional Verification: Maintain accuracy of professional credentials, licenses, and experience claims

6.2 Anti-Abuse and Quality Protection

Content Quality Standards:

• Professional Relevance: Ensure content is relevant to enterprise applications and professional development
• Accuracy Standards: Provide accurate technical information and clearly distinguish opinions from facts
• Constructive Contribution: Focus on helpful, constructive content that benefits the professional community
• Spam Prevention: Avoid repetitive posting, excessive self-promotion, or irrelevant commercial messages
• Quality Maintenance: Report low-quality, misleading, or inappropriate content to maintain community standards

Community Protection Measures:

• Professional Harassment Prevention: Zero tolerance for harassment, discrimination, or unprofessional conduct
• False Information Prevention: Responsibility to correct false technical information or misleading professional advice
• Commercial Abuse Prevention: Appropriate disclosure of commercial relationships and professional service offerings
• Platform Manipulation Prevention: No coordinated inauthentic behavior, vote manipulation, or artificial reputation enhancement
• Resource Protection: Respect platform resources and avoid excessive automated requests or system abuse

Risk Countermeasure: Security and anti-abuse measures protect platform integrity while maintaining user autonomy and professional community standards.

7. Professional Conduct Standards

7.1 Professional Community Standards

Professional Excellence Framework:

• Maintain high standards of professional conduct and ethical behavior across all platform interactions
• Provide evidence-based responses and cite sources when making technical claims or professional recommendations
• Respect diverse viewpoints and professional experiences from different backgrounds and jurisdictions
• Focus on constructive, actionable guidance that advances professional knowledge and industry best practices
• Support professional development through mentorship, knowledge sharing, and collaborative problem-solving

Professional Communication Standards:

• Use professional language and maintain respectful dialogue in all community and marketplace interactions
• Provide sufficient detail and context for others to understand and benefit from professional contributions
• Avoid unnecessarily complex jargon while maintaining appropriate technical precision for professional discussions
• Update or correct information when errors are identified or information becomes outdated
• Maintain professional boundaries and appropriate client relationship management practices

7.2 Professional Ethics and Compliance

Professional Licensing Compliance:

• Maintain current professional licenses, certifications, and regulatory compliance for all service offerings
• Comply with professional ethics codes and industry standards applicable to your practice areas
• Respect professional privilege, confidentiality, and fiduciary responsibilities in all platform activities
• Disclose conflicts of interest appropriately and manage professional obligations ethically
• Provide professional services only within your licensed scope of practice and demonstrated competency

Industry-Specific Professional Standards:

• Legal Professionals: Comply with bar association rules, attorney-client privilege, and professional conduct requirements
• Medical Professionals: Maintain medical licensing compliance, patient confidentiality, and clinical practice standards
• Financial Professionals: Adhere to fiduciary obligations, regulatory compliance, and investment advisory standards
• Engineering Professionals: Meet professional engineering standards, safety requirements, and technical competency obligations
• IT Professionals: Maintain industry security standards, professional certification requirements, and technical best practices

Risk Countermeasure: Professional standards framework allocates responsibility to users while supporting professional development and industry advancement.

8. External Content and Third-Party Integration

8.1 External Content Disclaimers

Third-Party Content Limitations: Articles, events, bulletins, and job listings surfaced from external sources are provided for convenience only and may be inaccurate, incomplete, or outdated. EASiHub does not verify, endorse, or guarantee third-party content. Users must independently verify before relying on external information.

External Link Responsibility:

• User Verification Required: Users responsible for independently verifying external content accuracy and relevance
• No EASiHub Endorsement: Links to external sites do not constitute EASiHub endorsement of content or services
• Third-Party Terms Apply: External services subject to their own terms of service and privacy policies
• Content Currency Disclaimers: External content may be outdated and should be verified for current accuracy
• Professional Judgment Required: Professional assessment required before implementing external recommendations

8.2 Vendor Independence Framework

Educational Independence Maintenance:

• Vendor Neutrality: Educational content and professional discussions maintain independence from vendor commercial interests
• Fair Use Commentary: Professional discussion of enterprise software features constitutes fair use educational commentary
• Trademark Respect: Vendor trademarks used only for identification and educational discussion within fair use parameters
• Commercial Independence: No financial relationships with vendors that influence platform content or recommendations
• Supplementary Resource: Platform complements but does not replace official vendor forums, documentation, or support

Professional Discussion Standards:

• Evidence-Based Content: Technical discussions based on documented experience and verifiable professional expertise
• Constructive Focus: Educational content emphasizes actionable guidance advancing professional knowledge
• IP Respect: Professional respect for intellectual property while maintaining educational commentary rights
• Quality Standards: Professional content standards ensuring accurate and relevant educational information
• Industry Advancement: Content focused on advancing professional knowledge and industry best practices

Risk Countermeasure: Vendor independence framework maintains educational safe harbors while respecting intellectual property rights.

9. Progressive Enforcement Framework

9.1 Educational Approach to Enforcement

Step 1 - Educational Guidance:

• Policy Clarification: Educational guidance and policy explanation for first-time minor violations
• Professional Development: Referral to professional development resources and best practice guidance
• Community Mentorship: Connection with experienced professionals for guidance and standards compliance
• Resource Provision: Access to professional standards resources and compliance guidance materials
• Improvement Support: Personalized explanation of requirements and professional excellence standards

Step 2 - Formal Warning:

• Written Notice: Formal written warnings with specific improvement expectations and reasonable timelines
• Standards Review: Review of professional obligations and applicable regulatory or ethical requirements
• Enhanced Monitoring: Temporary enhanced monitoring of account activity and content compliance
• Development Planning: Professional development plans with measurable outcomes and support resources
• Compliance Assistance: Additional compliance assistance and professional standards guidance

9.2 Progressive Restriction Framework

Step 3 - Temporary Restrictions:

• Feature Limitations: Temporary limitations on platform features, posting abilities, or marketplace access
• Professional Review: Professional standards review and compliance demonstration requirements before restriction removal
• Supervised Access: Restricted access with enhanced oversight for certain activities and content creation
• Training Requirements: Completion of professional development or ethics training when appropriate for violations
• Monitoring Period: Enhanced monitoring period with graduated restoration of full platform privileges

Step 4 - Account Suspension:

• Temporary Suspension: Time-limited account suspension with clear improvement expectations and reinstatement criteria
• Professional Investigation: Comprehensive review of professional conduct and compliance status with improvement planning
• Independent Review: Third-party professional review of conduct and improvement plans for serious violations
• Rehabilitation Requirements: Specific professional improvement and standards compliance requirements for reinstatement
• Ongoing Support: Professional development support and resources during suspension and reinstatement periods

Step 5 - Permanent Termination:

• Ecosystem Removal: Permanent removal from entire EASiHub ecosystem for serious violations threatening community safety
• Criminal Activity: Immediate termination for illegal activities or criminal behavior affecting platform safety
• Professional Misconduct: Permanent termination for serious professional ethics violations or licensing issues
• Security Threats: Immediate termination for activities threatening platform security or user safety
• Repeat Violations: Permanent termination for persistent violations despite progressive enforcement efforts

9.3 Appeal and Review Process

Appeal Rights Framework:

• Formal Appeal Process: Right to formal review and appeal of enforcement decisions through structured procedures
• Independent Review Panel: Independent professional review panel for serious enforcement decisions and complex appeals
• Evidence Submission: Opportunity to provide additional evidence and context during appeal review process
• Professional Representation: Right to professional representation during appeal process for serious violations
• Timely Resolution: Commitment to prompt and fair review and resolution of appeals with clear communication

Rehabilitation and Reinstatement:

• Professional Development Opportunities: Professional development and standards improvement support during enforcement periods
• Compliance Demonstration: Clear criteria and processes for demonstrating improved compliance and professional standards
• Graduated Reinstatement: Phased reinstatement process with enhanced monitoring and support during transition
• Ongoing Support: Continued professional development support and community integration following successful appeals
• Community Reintegration: Support for professional community reintegration and reputation restoration when appropriate

Risk Countermeasure: Progressive enforcement with educational focus maintains community standards while supporting professional development and user retention.

10. Contact Information and Support

10.1 AUP Support Contacts

General AUP Questions:

• Policy Interpretation: support@easihub.com (AUP questions, policy clarification, compliance guidance)
• Violation Reporting: support@easihub.com (Content violations, professional misconduct, community standards issues)

10.2 Specialized AUP Support

Intellectual Property Issues:

• Copyright Violations: dmca@easihub.com (DMCA notices, copyright infringement reports, takedown requests)
• IP Policy Questions: legal@easihub.com (Intellectual property policy questions, fair use guidance, compliance support)

Professional Standards Support:

• Professional Conduct: legal@easihub.com (Professional standards violations, ethics questions, licensing compliance)
• AI Ethics Questions: ai@easihub.com (AI usage ethics, professional AI standards, responsible AI usage)

Security and Safety:

• Security Violations: security@easihub.com (Security threats, platform abuse, safety concerns)
• Platform Abuse: security@easihub.com (System exploitation, account fraud, technical violations)

Response Commitment: We respond promptly to AUP inquiries during business hours. Security issues, professional misconduct, and IP violations receive priority attention.

Business Hours: 9 AM - 6 PM EST, Monday-Friday

11. Cross-Reference Integration

11.1 AUP Document Integration

11.2 Safe Harbor Integration Framework

CDA Section 230 Protection:

• Good-faith moderation with community standards enforcement
• User-to-user content responsibility with platform facilitation
• Interactive computer service with third-party content hosting
• Voluntary moderation to maintain professional community standards

DMCA Safe Harbor Protection:

• Registered DMCA agent with proper notice procedures
• Notice and takedown response with repeat infringer policy
• No editorial control with response to proper legal notices
• Copyright owner responsibility for monitoring and enforcement

Educational Safe Harbor Protection:

• Educational content sharing for professional development
• Fair use commentary on enterprise software and industry practices
• Vendor-independent educational resources and professional knowledge sharing
• Peer-to-peer knowledge sharing without professional advisory relationships

Risk Countermeasure: Integrated safe harbor protections provide comprehensive legal protection while maintaining professional community standards and user autonomy.

12. Version History

Prior Version Access: Historical versions available through Legal Change Log

This Acceptable Use Policy establishes user content responsibility while maintaining safe harbor protections and supporting professional community development. Users are primarily responsible for content compliance with EASiHub responding to proper violation notices.

Canonical AI Usage Authority: This AUP is the authoritative source for AI usage restrictions and professional AI standards across all EASiHub platforms. Other documents cross-reference this AUP for detailed AI compliance requirements.

Enforcement Philosophy: EASiHub enforces this AUP through progressive, educational procedures that support professional development while maintaining community standards and legal compliance.

Prohibited Conduct (Security, Automation, and Integrity)

You may not:

• Scrape, crawl, harvest, or bulk-download content or directories;
• Use bots, headless browsers, automation, or multiple accounts to access the Services or evade enforcement;
• Bypass or disable access controls, rate limits, or security features;
• Impersonate others or operate deceptive profiles;
• Send spam or engage in manipulative behavior, including synthetic reviews or undisclosed endorsements;
• Collect or input third-party personal data into prompts or uploads without a lawful basis and permission;
• Conduct security testing (e.g., scanning, DDoS, exploit development) without our prior written authorization.

AI and Synthetic Media Misuse

You may not use AI features to create deceptive content, including deepfakes or synthetic endorsements, or to exfiltrate confidential data. AI outputs must be disclosed where required and used in compliance with applicable laws and rights.

Notice and Takedown; Repeat Infringers

We act on valid notices and counter-notices as described in our DMCA Policy (forthcoming) and enforce a repeat infringer policy. We may remove or restrict content and accounts that violate this AUP.

Enforcement

We may issue warnings, remove content, restrict features, suspend, or terminate accounts based on the severity and frequency of violations.

References

• See also: Master Terms of Service, Professional Standards (Talent), User Disclaimers & Risk Notices, DMCA Policy (forthcoming).